Privacy Policy
Last Updated: September 17, 2025
1. Introduction
TouchForex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.touchforexmarket.com and use our services (the "Services"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
2.1. Personal Identification Information: Personally identifiable information, such as your name, and email address, that you voluntarily give to us when you register for an account.
2.2. Financial Information: Information related to your investments and transactions, such as your USDT TRC20 wallet address for deposits and withdrawals, transaction amounts, and account balance. We do not store private keys or have access to your personal cryptocurrency wallets.
2.3. Technical and Usage Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2.4. Referral Information: Information related to your referral activities, such as your unique referral code and data regarding the team you build on our platform.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your investments, transactions, and withdrawals.
- Calculate and distribute ROI, referral commissions, and achievement rewards.
- Email you regarding your account or orders.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Respond to customer service requests and support needs.
- Comply with legal and regulatory requirements.
4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may share information we have collected about you in certain situations:
4.1. By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
4.2. Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, and customer service. These third parties are obligated to protect your information.
4.3. Anonymized Data: We may share aggregated and anonymized data that does not directly identify you with third parties for marketing, advertising, or other uses.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. We employ industry-standard security protocols, including encryption for data in transit and at rest, to safeguard your information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Data Retention
We will only retain your personal information for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
7. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
To exercise these rights, please contact us at the email address provided below.
8. Policy for Children
We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: enquiry@touchforexmarket.com.